Business

CFPB Consumer Complaints Scraper

Scrape the US CFPB consumer complaints database by company, product, issue, state and date. Get company, product and sub-product, issue and sub-issue, dispute outcome, company response and the consumer complaint narrative. Export to JSON, CSV or Excel.

17 fields per record JSON · CSV · Excel · API Pay per use

Run on Apify Request custom

cfpb-complaints-scraper.json 200 OK

{
  "complaintId": "24593938",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "product": "Credit reporting or other personal consumer re…",
  "subProduct": "Credit reporting",
  "issue": "Improper use of your report",
  "subIssue": "Credit inquiries on your report that you don't…",
  "state": "TN",
  "zipCode": "37167",
  "dateReceived": "2026-07-25T03:55:37.000Z"
}

What you get

Every run returns clean, typed records, ready for your CRM, spreadsheet or database.

One clean record per result, deduped and normalized
Stable schema in JSON, CSV or Excel, or read it via the Apify API
Pay per use in the cloud, nothing to install or maintain

Fields it returns

Complaint IdCompanyProductSub ProductIssueSub IssueStateZip CodeDate ReceivedDate Sent To CompanySubmitted ViaCompany ResponseTimely ResponseHas Narrative

Sample output

A real example record, exactly the shape you receive.

Complaint Id	Company	Product	Sub Product
24593938	TRANSUNION INTERMEDIATE HOLDINGS,…	Credit reporting or other persona…	Credit reporting
24593844	TRANSUNION INTERMEDIATE HOLDINGS,…	Credit reporting or other persona…	Credit reporting
24593876	TRANSUNION INTERMEDIATE HOLDINGS,…	Credit reporting or other persona…	Credit reporting
24593934	TRANSUNION INTERMEDIATE HOLDINGS,…	Credit reporting or other persona…	Credit reporting
24593830	TRANSUNION INTERMEDIATE HOLDINGS,…	Credit reporting or other persona…	Credit reporting

GET /cfpb-complaints-scraper

{
  "complaintId": "24593938",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "product": "Credit reporting or other personal consumer re…",
  "subProduct": "Credit reporting",
  "issue": "Improper use of your report",
  "subIssue": "Credit inquiries on your report that you don't…",
  "state": "TN",
  "zipCode": "37167",
  "dateReceived": "2026-07-25T03:55:37.000Z"
}

Example use cases

Cfpbco Cfpb Complaints New York Credit Open on Apify Cfpbco Cfpb Complaints California Mortg Open on Apify Cfpbco Cfpb Complaints Texas Debt Colle Open on Apify Cfpbco Cfpb Complaints Florida Student Open on Apify Cfpbco Cfpb Complaints Pennsylvania Pay Open on Apify Cfpbco Cfpb Complaints Illinois Checkin Open on Apify

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Frequently asked questions

How do I filter to one company?

Enter the company name exactly as it is registered (for example `Experian Information Solutions Inc.`). If you are not sure of the exact name, use a search keyword instead, then read the `company` field on the results.

Do all complaints include the narrative?

No. The narrative is only present when the consumer chose to publish their story. Use the `hasNarrative` field to keep only complaints that include one.

Which products can I filter by?

Common categories include credit reporting, debt collection, credit cards, checking or savings accounts, mortgages, money transfers, vehicle loans, student loans, payday and personal loans, prepaid cards, and debt or credit management.

How fresh is the data?

Complaints are read at run time and default to the last 180 days. Widen the date window to pull historical complaints back to when the database began.

Ready when you are.

Run the scraper live on Apify right now, or have us build one tailored to exactly what you need.

Run on Apify Request custom